For Members

Care with no waiting, hassles or hidden costs!

Frontier Direct makes healthcare simple, personal and accessible. As a member, you have direct access to your Frontier Primary Care Provider (PCP) by phone, text, video or in-person visit—without the long wait times, surprise bills or insurance red tape. Most visits and services cost $0, and your PCP has the time to truly listen, answer your questions and build a care plan that fits your life.

We restore the patient–provider relationship.

80% of your lifetime healthcare needs can be addressed by your Primary Care Provider.

Strong healthcare starts with trust. With time to listen and space to ask questions, your Primary Care Provider can guide most of your care, support your goals, and be a partner in your health journey.

Direct Access

  • Call, text or use the Frontier app to directly message your PCP.
  • Virtual and in-person appointments are available when you need care, giving you flexible access on your terms.

Quality Care

  • Frontier PCPs partner with you on a comprehensive, whole-person care plan.
  • On average, you’ll spend 25 to 45 minutes with your Frontier PCP, enough time to be heard and fully supported.

Low Costs

  • $0 costs for your Frontier PCP visits (for most members).
  • $0 costs for your healthcare services through Direct Care, Direct Pay and Rx (for most members).

We make healthcare simple, direct and personal.

With Frontier, you don’t have to navigate healthcare alone. Whether you need time with your Primary Care Provider, help coordinating specialty care, or affordable access to medications, each program works together to keep your care simple, transparent, and centered around you.
primary care provider​

Frontier Direct Care

The heart of your membership—unlimited, personal time with your Primary Care Provider who knows you and is there when you need care most.

  • Direct access to your Frontier PCP at our local family practice healthcare clinics.
  • PCP visits are 25 or 45 minutes (on average).
  • Same-day or next-day appointments available, Mon-Fri, 8am-5pm.
  • No wait times at the clinic.
  • 24/7 virtual visits for urgent care needs with your Frontier PCP.
  • $0 cost for visits (for most members).

Frontier Direct Pay

Your trusted guide through specialty and hospital care, with costs carefully managed and dedicated personal support every step of the way.

  • We help navigate all specialty, ancillary, outpatient and inpatient healthcare.
  • Our team coordinates your care, negotiates prices and provides administrative support.
  • No out-of-pocket costs when members coordinate care through Frontier PCPs (for most members).
primary care provider near me​

Frontier Rx

Affordable prescriptions made simple, with everyday, urgent, and specialty medications covered so you never have to worry about access or cost.
Maintenance medications
  • 1,000 mail-order maintenance medications and generic drugs for chronic conditions.
  • 90-day supply delivered right to your door.
  • $0 costs (for most members).
See maintenance medications
Urgent medications
  • 60+ urgent medications filled at local pharmacies $0 cost (for most members).
  • 24/7 virtual assistance from PCPs for prescription questions.
  • Present Urgent Rx card at the pharmacy.
See Urgent medications
Discount program
  • Cash discount for brand-name & specialty medications not included in your medical plan.
  • Available at 70,000 U.S. retail pharmacies
  • Present Discount Rx card at the pharmacy.